Hospitality
Mining accommodation and services provider MAC services Group (THE MAC) installed the first of many POS systems to support their growing portfolio of mining accommodation villages. The MAC have been looking for a long time and finally found what they were looking for in Profit Track.
A mixture of requirements sees new Point of Sale Touch screen technology being introduced to on site convenience stores and bars, replacing the older Quest keypad gear. The system provides for better management of all the items that the MAC sell including the drink mix portions required in the tavern.
The MAC look to add speed and service at the pay-points, with system capacity to provide quick response times for product lookup, as well as all the information to resolve a non-scan or defective barcode. In the rare situation of unknown product, the cashier can access the MAC product database to get the information needed direct from the touch screen.
Profit Track has also been chosen for its stock management and intelligent ordering features. The software provided business features that the MAC could not locate in any other POS system. These well developed features provided the means for better stock control and ordering process so that there could be confidence in product procurement in locations which are extremely remote.
SSA is an enthusiastic partner to the MAC business requirements, and nurtured the village at Dysart into a live sight without a hitch. SSA commends the MAC on their decision to implement Profit Track and congratulates the MAC Retail team on a successful implementation at Dysart Village.
Profit Track is recognized as one of the most user-friendly retail management systems available for retailers who are looking to manage prices and control gross margins in a specialty retail store.
SSA has recently introduced a number of new features into the system to provide greater power for hospitality industry applications where food item costing and control of remote peripherals are important aspects of the business operation.
The ingredient costing module in Profit Track enables each component of the finished product to be quantified and costed as part of the process of establishing the selling price that is necessary to achieve profitability objectives.
Profit Track also offers simplified procedures to enable the implementation of strict stock control measures to identify any areas of shrinkage of materials or trading margins within the business.
Particular attention has been given to the presentation of information relating to cooking instructions and condiments on the kitchen printer to assist staff in their objective of providing the highest levels of customer satisfaction in an industry where getting things right is so important.
Maybe it’s time to review technology that will assist in attaining greater customer satisfaction and, at the same time, building profitability within the business.