Attendees swamp the Scanning Systems displayIGA retailers treated to more advanced POS software
The SSA stall at the TIR Expo in Hobart over the weekend of 21-22 May was a sensation attracting interest from both Profit Track customers and users of other POS systems. As one of the brighter technology stalls, State Manager Sandy Wallis and Sales Manager Stuart Harris, were at times swamped with visitors. The overflow attracted attention including a quick run-up by the Retail World correspondent.
Of interest to many was the integrated DVR security that now bundles with Profit Track POS. The ability to run live camera feeds through the POS lanes as well as back office servers has got everybody excited. Orders were through the roof. “This is a new dimension to retailing” Stuart Harris comments, “now it is possible for activity to be monitored in key locations throughout the shop, including at the checkouts. Not only is it possible to view live footage, but footage from any instance can be recalled in seconds.”
The application at the POS lane is significant. For customer service this provides the operator the ability to relate to any transaction and replay for the customer. This naturally dispels issues and arguments very quickly, while reducing the stress that may arise from a customer confrontation. Having visibility of the shop from the POS lanes also assists significantly with security, and more importantly staff safety.
Inventory Control and Automatic Ordering were also targeted, with Profit Track now being a well designed and effective inventory management software. Sandy Wallis demonstrated the capacity of Profit Track to release capital from redundant or non performing stock items, as well as just simply maintaining an appropriate stock level for average sales. Intelligent ordering aids the process by ordering only what is required for the next periods sales.
“We can see this visibly improving bottom-line performance in stores that have implemented both options” says Sandy, “and when you are identifying with improvements of 1-2% to GP then return on investment is not a difficult justification.”
Visitors were quick to comment on how simple the system was to use. Watching Sandy step through ordering and stock management procedures provided store owners full view of the way that Profit Track connects with the physical process.
Another extremely successful presentation from Scanning Systems Australia.